Founded in 1985, Boulder County AIDS Project (BCAP) provides support, advocacy, and education to individuals in our community living with or affected by HIV, and serves as a trusted outreach and information resource dedicated to preventing the further transmission of HIV. BCAP believes that employees are central to fulfilling this mission. Working with BCAP means being part of a mission-driven, collaborative team committed to delivering high-quality, client-centered services. With a focus on clients and relationship building, BCAP honors its position of public trust through a commitment to open communication, respectful and welcoming engagement, and thoughtful responsiveness to HIV, mental health, substance use, and poverty issues. A successful BCAP employee enjoys working for a collaborative, close-knit organization, is excited to use their skills and knowledge to help clients, demonstrates professional boundaries, and has a deep passion for serving their community. BCAP highly values the physical and mental health and wellbeing of staff members and offers a generous benefits package to support employee health and sustainability.

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BCAP encourages candidates with any combination of relevant education and experience to apply. BCAP does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, marital status, or any other status protected under Colorado or federal law. BCAP is an equal opportunity employer and seeks a diverse applicant pool. BCAP is committed to providing reasonable accommodations to applicants with disabilities throughout the hiring process. Employment offers are contingent upon completion of a satisfactory background check, conducted in compliance with the Colorado Change to Compete (Fair Chance Act).​​

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​​Title:                                                              Care Services Director

Reports To:                                                   Executive Director

Status:                                                           Full-time, Exempt

Salary:                                                           $70,000

Bilingual (Spanish/English) Stipend:          $50/per pay period

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Position Summary

The Care Services Director oversees HIV Care Services (e.g. case management, health insurance navigation, and housing services) to support the health and well-being of people living with HIV. The Care Services Director is responsible for program development, implementation, and quality assurance/improvement of these services. The Care Services Director manages the Care Services Department to ensure responsive, comprehensive, and person-centered services. This is a full-time, exempt position (40+ hours per week) based at BCAP’s Boulder office. Evening and weekend work is required to meet essential deadlines and attend important meetings/events. This job description is not intended to be an exhaustive list of duties. The Executive Director or Associate Director may assign additional responsibilities as organizational needs evolve. Nothing in this job description alters the at-will nature of employment with BCAP.

 

Duties and Responsibilities

• Provides training, support, and supervision to HIV Care Services staff

• Ensures HIV Care Services staff provide services in compliance with CDPHE’s Standards of Care

• Conducts intakes and assigns clients to case managers and/or health insurance assistance coordinator

• Provides consultation to HIV Care Services staff for client referrals to medical, behavioral, and public benefit services

• Reviews, maintains, and approves client files and wellness plans submitted by case managers

• Oversees departmental financial review committee regarding client assistance for basic needs

• Provides case management and health insurance assistance services as needed

• Manages a client caseload as needed

• Manages spenddown of restricted grants funds

• Oversees HIV Care Services department database, including development, maintenance, data entry, and reporting

• Provides HIV Care Services program narrative, data, and testimonials for grant applications, hearings, and reports

• Attends agency, funder, and community partner meetings

 

Required Qualifications

• Bachelor’s degree and three years’ experience in social work, human/social services, psychology, or related field

• Two years’ experience in program and project management

• Two years’ supervisory experience

• Experience working with Microsoft Office programs, databases, and website navigation

• Access to reliable transportation

 

Required Competencies

• Mission-driven, collaborative, and adaptive management style

• Skilled at working with populations experiencing adverse physical/behavioral health conditions and social determinants of health

• Skilled at managing highly confidential information

• Skilled at written and verbal communication

• Highly organized, effective at managing time, and skilled at problem-solving

• Self-motivated work style with the ability to complete work independently and efficiently

• Ability to maintain professionalism and composure

• Culturally reflective and responsive practices

 

BCAP’s 2026 Benefits Package

• Generous PTO Policy focused on employee wellbeing

• Health insurance plan options with significant BCAP contribution

• Paid vision and dental insurance

• Paid life insurance and Accidental Death & Dismemberment Insurance

• Paid Short- and Long-term disability insurance

• Paid holidays (17 days)

• Paid snow days

• Paid parking in downtown Boulder

• Flexible Spending Account (FSA), Section 125

• Employee Assistance Program supporting work-life balance

• Travel assistance program

• Medical and non-medical leaves of absence

• Workers’ compensation

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Interested candidates should email a cover letter and resume to HR@bcap.org with “Care Services Director” in subject line. Incomplete applications will not be considered. This position is classified as exempt under applicable federal and Colorado wage and hour laws and is expected to meet the duties test for executive and administrative exemption.

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