Founded in 1985, the mission of Boulder County AIDS Project (BCAP) is to provide support, advocacy, and education to those in our community who are living with or affected by HIV, and to serve as an outreach and information center to prevent the further transmission of HIV. BCAP believes that employees are key to what makes a great organization. Our small and mighty staff is guided by our core values of compassion, inclusivity, person-centeredness, collaboration, and accountability. Working with BCAP means being part of a team of dedicated and passionate individuals who embody these values to provide services to people living with or at risk of acquiring HIV. With a focus on clients and relationship building, BCAP honors its position of public trust through a commitment to open communication; diversity and inclusivity; friendly and welcoming approaches; and a sensitivity to HIV, mental health, substance use, and poverty issues. A successful BCAP employee enjoys working for a small company, collaborates well with a close-knit team, is excited to use their skills and knowledge to help clients, appreciates professional boundaries, and has a deep passion for serving their community. BCAP highly values the physical and mental health and wellbeing of staff members and offers a generous benefits package.

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BCAP’s Benefits Package

• Generous PTO policy that focuses on employee wellbeing

• Health Insurance policy options with major contribution from BCAP

• Paid Vision Insurance

• Paid Dental Insurance

• Paid Life and Accidental D&D Insurance

• Paid Short & Long-term Disability Insurance

• Paid Holidays – 14 per year

• Paid snow days

• Paid parking in downtown Boulder

• Flex Spending Account (FSA) Cafeteria/Section 125

• Employee Assistance Program – Work/Life Balance

• Travel Assistance Program

• Free PPE and onsite Covid-19 safety precautions

• Medical and non-medical leaves of absence

• Workers’ Compensation

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BCAP is looking for well-qualified candidates to fill our positions. Candidates with any combination of relevant education and experience are encouraged to apply. BCAP is an equal opportunity employer and seeks a diverse applicant pool.

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Title:                              Bilingual Medical and Housing Case Manager

Reports to:                    Care Services Director

Status:                           Full-time – Non-Exempt

Hourly Rate:                  $23.08, plus benefits

Bilingual Stipend:         $50/per pay period

 

Position Summary 

The focus of this position will be to ensure efficient delivery of quality medical case management services to clients who are living with HIV through assessment, planning, service procurement, delivery, coordination, and monitoring, ensuring all services are offered in an inclusive, respectful, and professional manner. The Bilingual Medical and Housing Case Manager reports directly to the Care Services Director and is required to attend All Staff meetings, Care Services team meetings, Clinical Consultations, Finance Committee meetings and to keep all client data up to date for reporting purposes. Because this position manages confidential information for clients, the Bilingual Medical and Housing Case Manager must demonstrate the highest degree of professionalism. This position is full-time at 40 hours per week, non-exempt, and located at the Boulder office. This job description should not be construed to imply that the requirements listed are the exclusive standards of the position. The Care Services Director reserves the right to assign or delegate other tasks as necessary.

 

Duties and Responsibilities

• Provides proactive case management to individuals living with HIV including intake, assessment, wellness plan coordination, and service delivery with focus on entry into medical care, treatment adherence, harm reduction, and HIV prevention (in compliance with the CO Dept. of Public Health and Environment Standards of Care)

• Develops therapeutic relationships with clients and families and maintains ongoing connection over time

• Assures client awareness of all BCAP programs and community services and advocates for/coordinates client access to services when needed and available, providing linkages to agency, community and government services

• Monitors referral completion including medication assistance programs, benefits/health coverage programs such as AND, SSI, SSDI, Medicaid, Medicare, housing programs, Colorado State Drug Assistance Program, etc.

• Administers HOPWA-funded housing subsidies to clients enrolled in Tenant Based Rental Assistance Program, in collaboration with one other case manager

• Administers brief substance use interventions and provides referrals to clients as needed

• Assesses client stability and provides referrals to increase level of stability and self-sufficiency

• Participates as a member of the Care Services Financial Assistance Review Committee

• Maintains documentation in client files and enters data into database systems in a timely manner

• Actively prepares for and participates in client chart audits by the CO Dept. of Public Health and Environment

 

Required Qualifications

• BA/BS in social work, human services, or related field required; MSW, LCSW, or Master’s level preferred

• Experience working in healthcare, psychology, and/or social services

• Proficient bilingual Spanish/English oral and written language skills; overall excellent verbal and written communication skills

• Familiarity with Microsoft Office Programs, databases, on-line/website navigation, video-conferencing

• Ability to work at computer for 2-3 hours at a time, and tolerate numerous interruptions throughout the day

• Ability to lift 30 pounds

• Access to reliable transportation

 

Desired Qualifications

• Experience working in HIV Services

• Experience working with populations experiencing chronic health conditions, mental illness, substance abuse, poverty, and/or homelessness

• Experience utilizing harm reduction techniques

• Experience managing highly confidential information

• Demonstrated professional level advocacy skills

• Strong organizational and time management skills, and prioritization/completion of competing tasks on a daily basis

• Commits to healthy and respectful communication, professional growth and awareness, and openness to feedback

 

Interested candidates should email a Cover Letter* and Resume to HR@bcap.org. Write “Bilingual Medical and Housing Case Manager” in the subject line of the email. Incomplete applications will not be considered. Job offer is contingent upon completion of a satisfactory background check. Position is open until filled. *Explain why you desire to work at BCAP, in the non-profit sector, and in the field of HIV. 

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Issued: 05.23.2023

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Title:                                 Services Coordinator

Reports to:                       Business Manager

Status:                              Full-time / Non-Exempt

Hourly Rate:                     $20.67/hour, plus benefits

Bilingual Stipend:            $50/per pay period

Cleaning Stipend:           $50/per pay period

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Position Summary 

The Service Coordinator’s primary role will be to coordinate BCAP’s food pantry services and agency-wide front desk operations. Qualified candidates will need to demonstrate experience with customer service, an empathetic approach to individuals of diverse experiences and backgrounds, a high level of organizational and time management skills, and an ability to develop/maintain relevant operational documents and systems of procedures. This position reports directly to the Business Manager and attends staff meetings and Interfaith AIDS Coalition meetings. This position is full-time at 40 hours per week, non-exempt, and located at the Boulder office. This position will require occasional evening and weekend hours and occasional travel.

 

Duties and Responsibilities

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Food Pantry Operations

• Coordinates the Jack Hodges Food Pantry site at the Boulder office

• Follows all FDA and OSHA food and safety regulations to ensure the cleanliness and safety of food pantry

• Completes daily cleanliness checks, logs refrigerator, and freezer temperatures twice daily

• Completes weekly and monthly deep cleaning, and reports any maintenance or other needs to Business Manager

• Assesses inventory of food pantry stock and places food orders with multiple vendors

• Tracks expenditures and receipts, and assists with budget spenddown

• Coordinates and provides shops for clients accessing the food pantry

• Organizes, manages, and prepares bi-monthly home deliveries of food orders for identified clients

• Tracks and reports on food pantry utilization

• Trains and coordinates volunteers for food pickup, food packing, and food deliveries, and fills in for volunteers

• Serves as BCAP’s liaison for the Interfaith AIDS Coalition

 

Front Desk and Services Support

• Serves as first point-of-contact at the building for clients and individuals coming to BCAP for services

• Opens and closes the BCAP Boulder office and reports any structural and safety issues to Business Manager

• Maintains the lobby and other common areas as appropriate for guests

• Works with the Business Manager to maintain the overall cleanliness of the BCAP House

• Supports the Business Manager with volunteer operations including supervising front desk volunteers

• Distributes, tracks, and reports RTD ticket booklets to clients

• Provides coordination and support of other services that BCAP offers clients

• Receives and distributes incoming and outgoing mail and deliveries

• Maintains the front garden, including weeding, watering, etc. 

• Performs other operational tasks as determined by the Business Manager

 

Required Qualifications

• Minimum of two-years work experience in customer service or in a public facing role

• Familiarity with Microsoft Office Programs

• Strong verbal and written communication skills

• Strong organization and time management skills

• Ability to work at computer for 2-3 hours at a time and manage interruptions

• Ability to routinely lift 50 lbs. and function in a physically demanding job

• Access to reliable transportation

 

Desired Qualifications

• Bilingual in English and Spanish ($50 stipend per pay period)

• Experience in food services

• Skilled in volunteer management

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Interested candidates should email a Cover Letter* and Resume to HR@bcap.org. Write “Services Coordinator” in the subject line of the email. Incomplete applications will not be considered. Job offer is contingent upon completion of a satisfactory background check. Position is open until filled.  *Explain why you desire to work at BCAP, in the non-profit sector, and in the field of HIV. 

 

Issued: 05.12.2023