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Title:                Services Coordinator

Reports to:      Business Manager

Status:             Full-time / Non-Exempt

Hourly Rate:     $19.24/hour, plus benefits

 

Founded in 1985, the mission of Boulder County AIDS Project (BCAP) is to provide support, advocacy, and education to those in our community who are living with or affected by HIV, and to serve as an outreach and information center to prevent the further transmission of HIV. With offices in Boulder and Longmont, BCAP serves Boulder, Broomfield, Gilpin, and Clear Creek counties with a staff of 14 full-time employees stewarding an annual budget of $1.4 million to implement HIV Care Services for people living with HIV and Prevention Services for people at-risk of acquiring HIV and hepatitis C (HCV). Agency operations, messaging, and programming are guided by BCAP’s core values of compassion, inclusivity, person-centeredness, collaboration, and accountability.

 

It is the responsibility of BCAP employees to support BCAP’s mission, vision, goals, and values. Staff are expected to respect the confidentiality of those who access the agency for information or assistance and personally maintain the integrity of one who is placed in a position of public trust. Staff share the responsibility to continuously improve the agency with a commitment to open communication; diversity and inclusivity; friendly and welcoming approaches; quality customer service; professional boundaries; and sensitivity to HIV, mental health, substance use, and poverty issues.

 

Position Summary 

 

The Service Coordinator’s primary role will be to coordinate BCAP’s food pantry services and agency-wide front desk operations. Qualified candidates will need to demonstrate experience with customer service, an empathetic approach to individuals of diverse experiences and backgrounds, a high level of organizational and time management skills, and ability to develop and maintain relevant operational documents and systems of procedures.

 

This position reports directly to the Business Manager and attends staff meetings and Interfaith AIDS Coalition meetings. This position is full-time at 40 hours per week, non-exempt, and located at the Boulder office. This position will require occasional evening and weekend hours and occasional travel.

 

Duties and Responsibilities

 

Food Pantry Operations

  • Coordinates two food pantry sites, one at the Boulder office and one at the Longmont office

  • Follows all FDA and OSHA food and safety regulations to ensure the cleanliness and safety of food pantries

  • Does daily cleanliness checks and logs refrigerator temperatures

  • Takes inventory of food pantry stock and places food orders with multiple vendors

  • Tracks receipts and assists with budget spenddown

  • Ensures shops for clients accessing the food pantries

  • Organizes and manages bi-monthly deliveries for individuals who have food delivered to them

  • Tracks and reports on food pantries’ utilization

  • Organizes volunteers for food pickup, food packing, and food deliveries, and fills in for volunteers as needed

  • Serves as BCAP’s liaison for the Interfaith AIDS Coalition

 

Front Desk Operations

  • Serves as first point-of-contact at the building for clients and individuals coming to BCAP for services

  • Trains, supervises, and schedules front desk volunteers

  • Distributes, tracks and reports RTD ticket booklets to clients

  • Coordinates other services that BCAP offers clients, such as massage and acupuncture clinics

  • Opens and closes the BCAP Boulder office

  • Receives and distributes incoming and outgoing mail and deliveries

  • Maintains the lobby and other common areas as appropriate for guests

  • Performs other operational tasks as determined by the Business Manager

 

Required Qualifications

  • Minimum of two-years work experience in customer service or in a public facing role, preferably with a non-profit organization

  • Familiarity with Microsoft Office Programs

  • Strong verbal and written communication skills

  • Strong organization and time management skills

  • Ability to work at computer for 2-3 hours at a time and manage interruptions

  • Ability to routinely lift 50 lbs. and function in a physically demanding job

  • Reliable transportation

 

Desired Qualifications

  • Bilingual in English and Spanish

  • Experience in food services

  • Skilled in volunteer management

 

Interested candidates should email a cover letter and resume to HR@bcap.org. Write “Service Coordinator” in the subject line of the email. Incomplete applications will not be considered. Job offer is contingent upon completion of a satisfactory background check. Position is open until filled.

 

BCAP is looking for well-qualified candidates to fill our positions. Candidates with any combination of relevant education and experience are encouraged to apply. BCAP is an equal opportunity employer and seeks a diverse applicant pool. For more information about the work of BCAP, go to bcap.org.

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Title:                Atlas Program Coordinator

Reports to:      Prevention Manager

Status:             Full-time / Non-Exempt

Hourly Rate:     $19.24 - $20.20, plus benefits

Requirement:   Bilingual Spanish/English Fluency

 

Founded in 1985, the mission of Boulder County AIDS Project (BCAP) is to provide support, advocacy, and education to those in our community who are living with or affected by HIV, and to serve as an outreach and information center to prevent the further transmission of HIV. With offices in Boulder and Longmont, BCAP serves Boulder, Broomfield, Gilpin, and Clear Creek counties with a staff of 14 full-time employees stewarding an annual budget of $1.4 million to implement HIV Care Services for people living with HIV and Prevention Services for people at-risk of acquiring HIV and hepatitis C (HCV). Agency operations, messaging, and programming are guided by BCAP’s core values of compassion, inclusivity, person-centeredness, collaboration, and accountability.

 

It is the responsibility of BCAP employees to support BCAP’s mission, vision, goals, and values. Staff are expected to respect the confidentiality of those who access the agency for information or assistance and personally maintain the integrity of one who is placed in a position of public trust. Staff share the responsibility to continuously improve the agency with a commitment to open communication; diversity and inclusivity; friendly and welcoming approaches; quality customer service; professional boundaries; and sensitivity to HIV, mental health, substance use, and poverty issues.

 

Position Summary 

 

The Atlas Program Coordinator’s main goal is to help reduce HIV and hepatitis C (HCV) transmission in BCAP’s service area by delivering services to men who have sex with men (MSM) and other individuals at risk of acquisition. The primary role of this position will be to coordinate Atlas, an HIV prevention program providing services to MSM. Qualified candidates will need to demonstrate experience with community organizing and/or providing direct services to gay, bisexual, queer, transgender, and all MSM. This position in collaboration with other Prevention Department staff also will conduct HIV and HCV testing, syringe access, street outreach, educational presentations, and outreach education at community events, as well as enter data into databases and complete monthly reports.

 

This position reports directly to the Prevention Manager; attends staff, department, and Programs Committee meetings; and represents the agency at community partner meetings. This position is full-time at 40 hours per week, non-exempt, and located at the Boulder office. Bilingual Spanish and English language skills are required. This position will require frequent evening and weekend hours, and frequent travel throughout BCAP’s service area.

 

Duties and Responsibilities

 

Atlas Program Coordination

  • Works with the Prevention Manager to develop a work plan for Atlas, including a timeline for program activities

  • Recruits, trains, engages, and supports Atlas volunteers to reach program goals

  • Holds regular program meetings for input on program activities for MSM

  • Coordinates program activities including workshops, forums, social mixers, and events for MSM

  • Conducts outreach education where MSM congregate or access services

  • Collaborates with community partners to provide HIV awareness and outreach at community events

  • Develops materials to promote Atlas, including social media posts

  • Remains current on HIV statistics, trends, and evidence-based interventions for MSM

  • Collects, analyzes, and uses program data to strategize and develop programming

  • Attends to various administrative duties

 

HIV and HCV Counseling, Testing, and Referrals (CTR)

  • Provides HIV and HCV testing at BCAP and offsite community partner locations

  • Ensures quality assurance of HIV and HCV CTR services following established requirements

 

Syringe Access

  • Provides coverage for syringe access services

  • Conducts street outreach

 

Speakers Bureau

  • Provides HIV and HCV educational presentations to classrooms and community-based groups, as needed

  • Acts as backup to Prevention Manager to provide HIV 101 training at BCAP’s Volunteer Trainings

 

Required Qualifications

  • Minimum two years’ work experience in health and human services, preferably with non-profit organization

  • Bachelor’s degree in public health, social work, education, or related field, or equivalent experience

  • Bilingual Spanish/English language skills

  • Experience in providing HIV prevention, interventions, and harm reduction services to MSM

  • Familiarity with Microsoft Office Programs

  • Strong verbal and written communication skills

  • Ability to work at computer for 2-3 hours at a time, manage interruptions, and lift 30 pounds

  • Access to reliable transportation

 

Desired Qualifications

  • Trained in HIV and HCV testing in non-clinical settings

  • Experience conducting street outreach

  • Skilled in volunteer management

  • Experience in event management

 

Interested candidates should email a cover letter and resume to HR@bcap.org. Write “Atlas Program Coordinator” in the subject line of the email. Incomplete applications will not be considered. Job offer is contingent upon completion of a satisfactory background check. Position is open until filled.

 

BCAP is looking for well-qualified candidates to fill our positions. Candidates with any combination of relevant education and experience are encouraged to apply. BCAP is an equal opportunity employer and seeks a diverse applicant pool. For more information about the work of BCAP, go to bcap.org.

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