Name
Phone #
Do you need a bilingual case manager to call you back?
Yes
No
When a case manager calls you to schedule your initial appointment, is it okay to leave a detailed
message identifying that the call is from BCAP?
If requested, the call from the case manager will be confidential. She/he will not mention they are from BCAP to anyone answering the phone or on voice mail.
Yes, Okay to say BCAP.
No, Please be discrete / confidential.
How did you hear about BCAP?
What is the immediate need that brings you to BCAP at this time?
other
Note to the person making referral:
If an individual appears to be in crisis , you may ask for an available BCAP case manager. If a case manager is not available, please assure the caller that he or she will be contacted by a case manager within two business days. You can also offer the caller:
24-hour Suicide/Crisis Line -- Mental Health Center
303-447-1665 (Boulder) or 303-684-0555 (Longmont)
If the referral is being taken over the phone , read the list of items that caller needs to bring to intake appointment.
If the referral is being made in person , print the bottom of this page and give it to the person requesting the referral.
BRING THE FOLLOWING PAPERWORK TO YOUR INITIAL APPOINTMENT:
Proof of diagnosis – (copy of labs with T-cell count and viral load; written statement from
clinic or physician)
Proof of residence (i.e., utility or phone bill, lease)
Current I.D. (i.e., Colorado i.d.; driver’s license)
Insurance information (Medicaid, Medicare, private insurance card) or CICP card
Financial information (SSI/SSDI award letter, TPQY, or pay stub)
A case manager will call you within two business days to set up an appointment.